Virtual operations assistant

From missed calls
to completed jobs.

FrontSail AI answers customer requests, captures structured intake, shows you what customers need, and keeps every job moving from first call to paid invoice. No extra office overhead.

Working assistant in 3 clicks Start with missed calls No tool replacement
SM
Sarah Mitchell
Incoming call·9:04 PM
Sample
FrontSail AIThanks for calling Halton Glass & Door, you've reached our after-hours line. How can I help?
0:00 / 0:49
Structured intake0/8 captured
Caller
Callback
Address
Issue
Urgency
Water active
Photos
Next step
Built for the trades that live and die by the phone
HVACPlumbingRoofingElectricalGarage DoorsWindows & DoorsPest ControlAuto ServiceLandscapingCleaningLocksmithTree ServicesPaintingDeckingRenovationFlooringReal EstatePhotographySpas & SalonsBarbershops and more
Why it pays off

Five ways FrontSail AI earns its place.

Five outcomes tied to the money a busy service business leaves on the table every week.

Capture more jobs

Missed calls, after-hours, overflow, web chat and quote requests get answered and captured instead of going to voicemail.

Stop losing jobs because nobody picked up.

A professional first response

Every customer gets an immediate, structured reply: the right questions asked, the next step explained, every time.

Make every first impression count.

See customer demand clearly

Call volume, missed vs. recovered, urgent requests, service categories, and follow-up gaps. Visibility you’d otherwise buy separately.

Spot the demand. Catch what leaks.

Keep every job moving

Automates the back office, not just the front. CRM updates, appointments, reminders, work orders, invoice prep, a hand for the crew in the field. No job hits a dead end.

The whole office, not just the front.

Grow without growing the office

Handle more calls, bookings, dispatch, follow-ups, and admin as the business scales, without adding office headcount or migrating your whole stack.

Scale the business, not the office.
See demand before it leaks

Answering calls is the start. FrontSail AI shows you the demand.

Call tracking tells you someone called. FrontSail AI shows you what they needed, what you nearly missed, and which calls turned into jobs. That's visibility you’d otherwise pay a separate tool for.

Missed vs. recovered
Exactly how many calls slipped, and how many FrontSail AI caught.
Urgent requests
Emergencies surfaced and flagged the moment they come in.
Service categories
What people are calling about, ranked: leaks, quotes, repairs.
Demand by time
When the phone really rings, including the after-hours you miss.
Customer demand Last 7 daysCalls
312
Calls answered
+47
Recovered after-hours
9
Flagged urgent
23
New leads identified
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Recovered & answered Would’ve been missed
Quote requests 38%
Urgent repairs 27%
Existing jobs 19%
Billing & other 16%
Recovered leads 23 this week
  • Sarah Mitchell Urgent
    Leaking window, after hours 9:04 PM, tonight
  • Marco Russo
    Quote for 3 bedroom window replacements 7:18 PM, today
  • Diana Patel Urgent
    Patio door off-track, won’t close Yesterday, 2:35 PM
Start small. Grow naturally.

Start with the calls you already miss.

You don’t need to change your whole business on day one. Begin as a missed-call or after-hours assistant, review the conversations it captures, then add a workflow whenever it solves a pain you can see. Nothing in your existing stack has to be swapped out.

Start here

AI front desk

Missed calls, after-hours and overflow, captured and tracked.

Phase 2

CRM intake

Captured leads flow straight into your customer records.

Phase 3

Appointments

Booking requests and reminders that cut no-shows.

Phase 4

Invoice prep

Completed jobs come back as invoice-ready details.

Phase 5

Work orders

Field notes and updates, organized in one place.

Phase 6

Wider workflows

Add operations one visible pain at a time.

Front desk is the easiest first win. Every other workflow is opt-in, when you’re ready. Start with missed calls
Keep your tools

Keep your tools. Add the assistant.

FrontSail AI works before any integration, then connects to what you already run, so captured work flows where you manage it.

Customers & CRM

Connect your CRM so captured leads don’t stay trapped in call summaries.

JobberServiceTitanWorkizHubSpot
Scheduling

Booking requests and reminders sync with the calendar you already run.

Google CalendarCalendlyOutlook
Messaging & billing

Notifications where you already look, invoice details where they belong.

SMSEmailQuickBooksSheets
Built for service businesses

It already speaks your trade.

Each trade gets the intake, urgency rules, and routing that match the calls you actually get.

Windows & doors

A leaking window after hours: capture the issue, location, and callback, flag urgent, notify the owner.

Garage doors

Doors stuck open, broken springs, security concerns, prioritized and routed to the right person.

HVAC

No-heat and no-cool emergencies, seasonal spikes and after-hours calls, triaged on the spot.

Plumbing

Leaks, clogged drains, quote requests and after-hours emergencies, sorted by urgency.

Electrical

Outages and hazards captured with the details and address your crew needs to roll.

Roofing

Storm-damage and active-leak calls captured with photos and urgency, ready to schedule.

Pest control

Infestation type, severity and location captured so the first visit is the right visit.

Auto service

Service requests and quotes captured with vehicle details and preferred callback time.

Real estate

Listing inquiries and buyer/seller leads captured with property interest, contact details, and timing, ready for the right agent to follow up.

Photography

Quote requests for weddings, events, and shoots: capture date, venue, package interest, and best callback time.

Spas & salons

Booking inquiries, service questions, and last-minute schedule changes: capture treatment interest, preferred stylist, and timing.

Barbershops

Appointment requests and walk-in capacity questions captured, so the chair stays booked when the shop is full.

Property management

Tenant maintenance requests, unit-specific issues, and after-hours emergencies, captured, classified by urgency, and routed to the right vendor or staff.

Vet clinics

Sick-pet calls, appointment requests, and prescription refills, triaged on the spot with species, symptom, and urgency captured before the callback.

A different tool

Better than voicemail. More useful than call tracking.

Simpler than a call center and more practical than an AI builder. Here’s how it stacks up, without naming names.

The usual fallback
With FrontSail AI
Voicemail Free

Records audio and hopes someone listens.

Captures intent, structures it, and sets the next step.

Call tracking ~$50/mo

Tells you that someone called.

Shows you what they needed, and what happened after.

Answering service ~$100/mo

Takes a message and passes it along.

Classifies, routes and escalates by your rules.

A generic AI builder ~$20/mo

Hands you tools and a blank canvas.

Gives service businesses a working assistant on day one.

$170/mo across three separate tools
All included with FrontSail AI, starts free
Pricing

Start free. Scale when FrontSail AI is doing real work.

No surprise bills, no enterprise rollout. Create a working assistant, test it on your business, and upgrade only when it’s handling real call volume.

  • A real, working assistant on the free tier
  • No credit card to get started
  • Start with missed calls or after-hours
  • Works before any integration
  • Setup help available when you want it
Questions

The things owners actually ask.

An AI receptionist is the entry point. FrontSail AI answers and captures calls, then keeps each request moving into your CRM, into appointments, and into invoice prep. It also shows you the demand behind the calls. The front desk is where most owners start; the assistant grows from there.
Yes. Most businesses begin with only missed-call, after-hours, or overflow coverage. You review the conversations it captures, build trust, and add more channels or workflows when you’re ready. Nothing has to be swapped out on day one.
No. FrontSail AI works with your existing number. You forward the calls you want it to handle (all of them, only missed ones, or only after-hours) and keep everything else exactly as it is.
No. Keep your tools and add the assistant on top. FrontSail AI works before any integration, then connects to your CRM, calendar, and invoicing when it helps, so captured work flows where you already manage it.
It captures the details, classifies the request, and escalates based on the rules you set. That can be a live transfer, an urgent notification, or a message taken. It answers what it can and escalates what it should, instead of improvising.
You decide how it introduces itself. Either way, callers get an immediate, professional response, and you only promise what you’ve configured (a callback window, an emergency line, etc.).
You can create a working assistant in three clicks and test it immediately. Activating live channels (missed-call, after-hours, or web chat) takes a few more minutes when you’re ready. There is no long onboarding project.
A real, working assistant you can test with your own business, no credit card required. You start free and upgrade only when FrontSail AI is handling real call volume and doing real work for you.
No. Front desk is the easiest first win because most owners feel that pain first. FrontSail AI also automates back-office workflows (CRM updates, dispatch, reminders, invoice prep) without ever touching your phone line.
Like an office person in their pocket. Techs can ask for context on the next job, get notified when something changes, and log notes or reschedules from the field without phoning the office for every update.
Trusted by our clients
  • Tricity Windows and Doors logo Tricity Windows and Doors
  • Machinery Design Solutions logo Machinery Design Solutions
  • Canadian Racks logo Canadian Racks
Three clicks away

Ready to turn missed calls into completed jobs?

Create a working assistant in three clicks. Start free, test it on your business, and activate live channels when you’re ready.

Working assistant in 3 clicks No credit card Expand when ready